Please try Free Edition and make sure you are able to recover and open necessary files. FAQ
You may consider using HDDSuperClone with DMDE for more advanced recovery from physically failing drives (more information).
After purchasing your license key will be sent by email (request again). You should enter the key upon the software request. For all Professional features, you should get the software copy in your personal section.
Before purchasing please try Free Edition to make sure the necessary files can be recovered and they are working after recovery. A refund request must be motivated and contain information whether you tried the Free Edition and contacted support regarding any issues using the license. A refund request placed prior to contacting support may be declined.
Depending on the selected ordering service, the following refund policies also apply:
Additional by Country Local Distribution
Polish Distribution / Zamówienie (Dystrybucja w Polsce)
Russian Distribution, Купить (Покупка в России, спец. условия)